ASEAN Records is proud to officially recognise BYON Premium Suites & Hotels for achieving the milestone, as the: First and Largest Cross-Border Short-Stay Property Management Company (1,180 Units Across Malaysia, Cambodia, Thailand and Vietnam)
This recognition affirms the operational foundation and regional credibility behind BYON Premium Suites & Hotels, reflecting years of proven execution, scale, and consistent performance across multiple Southeast Asian markets.
From Proven Performance to Premium Hospitality
BYON Premium Suites & Hotels represents the evolution of a well-established short-stay property management operation, formerly known as The Flash Group. Built on the same disciplined operating framework, governance standards, and guest-first philosophy, BYON was introduced as the Group’s premium hospitality brand to deliver hotel-style stays within serviced residences.
Designed for modern travellers, BYON combines the comfort of home with the reliability of professional hospitality management—translating operational strength into a refined, premium guest experience.
Today, BYON Premium Suites & Hotels operates across 18 buildings, managing over 1,000 units and more than 1,200 rooms. Its footprint spans key destinations across Peninsular Malaysia, including Penang, Kuala Lumpur, Damansara, Petaling Jaya, Genting Highlands, Bukit Tinggi, and Ipoh, with regional expansion into Indonesia, Thailand, Vietnam, and Cambodia.
This growing portfolio is supported by structured systems and dedicated teams to ensure service consistency, reliability, and trust at every property.
Hospitality Backed by Systems, Scale, and Accountability
BYON’s hospitality operations are supported by professional infrastructure comparable to hotel standards. These include dedicated check-in and service counters, as well as 24-hour in-house teams covering housekeeping, maintenance, technical support, and customer care.
To further enhance guest convenience, luggage storage facilities are available at selected locations. In parallel, BYON has implemented scheduled hidden-camera inspections across properties as part of its commitment to guest privacy, safety, and ethical hospitality management.
This combination of manpower, systems, and governance reflects BYON’s emphasis on responsible operations at scale.
Technology That Strengthens Trust and Transparency
To support its expanding regional footprint, BYON Premium Suites & Hotels has developed proprietary digital systems for both property owners and guests.
The BYON Owner Portal provides homeowners with direct access to performance data, system-generated reports, and transparent communication channels—reinforcing accountability and long-term trust.
For guests, the BYON Booking Engine enables direct reservations with clear pricing, secure transactions, and reliable customer support, offering a seamless alternative to third-party booking platforms. Together, these platforms demonstrate BYON’s commitment to operational clarity, transparency, and precision at every touchpoint.
Performance Benchmarks and Growing Portfolio
BYON’s operational track record includes experience managing over 150 units within a single property, maintaining historical occupancy rates exceeding 90%, and achieving at least 80% positive guest satisfaction ratings. These measurable outcomes reflect the brand’s focus on performance consistency and service quality.
Among its latest developments is STALLIONZ by BYON Premium Suites & Hotels, located in the heart of Ipoh City. As the Group’s 18th building, the property features a design concept that blends European influences with Ipoh’s local heritage, reinforcing BYON’s approach to place-sensitive hospitality.
Two-bedroom suite at STALLIONZ by BYON Premium Suites & Hotels, featuring a fully equipped kitchenette and a spacious living area. Designed to comfortably accommodate up to four guests, offering a home-like stay experience in Ipoh.
A Landmark Moment of Recognition
The ASEAN Records certificate was officially presented on 22 October 2025 at the Andaman Grand Ballroom, Kuala Lumpur, during the ASEAN Records Gala Night 2025.
The ASEAN Records certificate was proudly received by Mavis Yap, Chief Executive Officer, together with Melvin Yeep, Chief Operating Officer, and Eddy Kwan, Chief Business Development Officer, in recognition of their leadership in building and scaling a cross-border short-stay property management network across ASEAN.
Reflecting on the recognition, Mavis Yap, Chief Executive Officer of BYON Premium Suites & Hotels, shared:
A Brand Shaped by Trust and Experience
Recognition by ASEAN Records underscores the operational credibility behind BYON’s hospitality promise. While the brand identity has evolved, its foundation remains unchanged—anchored in guest satisfaction, owner transparency, service consistency, and responsible regional growth.
BYON’s continued expansion reflects a long-term vision guided by quality, governance, and trust. Formerly The Flash Group, BYON Premium Suites & Hotels carries forward its legacy with renewed focus and clarity—delivering hospitality from the heart.
About BYON Premium Suites & Hotels
BYON Premium Suites & Hotels is an award-winning hospitality and short-stay property management group established in 2018. Formerly operating as The Flash Group, BYON manages premium serviced suites and hotels across Malaysia and Southeast Asia.
Supported by professional operations, transparent systems, and hotel-standard service, BYON delivers reliable short- and long-stay accommodation designed around comfort, consistency, and trust.
To learn more or plan your next stay, visit byongroup.com.
Follow @byongroup on Facebook, Instagram, Xiaohongshu (XHS), and TikTok for updates and travel inspiration.
