ASEAN Records is proud to officially recognise Gather Building Management for achieving a significant milestone in the strata and property management sector as the: Most Digitised Tracking, Preventive & Corrective Maintenance Operations System Utilisation by a Strata & Property Management Firm (Implemented since Jan 2023; 17 strata scheme buildings; 35,647 total digitised issues; 32,068 issues closed; 87% closure rate)
This recognition marks a milestone achievement in the digital transformation of building maintenance management, setting a new benchmark for transparency, accountability, and data-driven operations within the ASEAN strata and property management industry.
Driving Systematic and Traceable Property Management Excellence
Since its implementation, Gather Building Management’s digitised maintenance and issue-tracking system has been deployed across 17 strata developments, including residential, commercial, and mixed-use buildings.
The system manages both preventive and corrective maintenance workflows, with every issue recorded through time stamps, responsibility assignment, progress tracking, closure verification, and historical data analysis. This enables a quantifiable, auditable, and sustainable approach to property maintenance operations.
With 35,647 issues recorded and 32,068 issues successfully closed, achieving an 87% closure rate, the system demonstrates strong operational discipline and effective coordination between management teams and stakeholders.
A Milestone Moment of Acknowledgement
The ASEAN Records certificate was officially presented on 18 December 2025 during the ASEAN Records 7th Gather of Achievers, held at Pavilion Bukit Jalil.
The recognition was received on stage by Ken Teo, Founder of Gather Building Management, together with the company team, acknowledging the collective effort behind the successful implementation of the digitised maintenance operations system.
Voices of Leadership
Ken Teo shared that traditional building management has long depended on experience and manual judgement, while digitised systems transform “invisible problems” into trackable and analysable data assets.
Through systemised management, building conditions can be monitored in real time, enabling Joint Management Bodies (JMBs) and Management Corporations (MCs) to make more accurate budgeting and maintenance decisions. This approach also enhances transparency and accountability for residents and property owners.
He added that the shift from reactive repairs to preventive maintenance improves operational efficiency, extends building lifespan, and protects long-term asset value—signalling a new, more professional phase for the strata management industry.
About Gather Building Management
Gather Building Management is a professional property management firm delivering structured, strategy-driven solutions for residential and commercial properties. Supported by detailed standard operating procedures, audit-based workflows, and specialist consultancy expertise, the company focuses on elevating industry standards through systematic and accountable management practices.
By embracing digital transformation, Gather Building Management continues to advance sustainable, transparent, and data-driven strata management across Malaysia.
For more information, visit:
https://www.strata2gather.com/